About Malik Gore

My Journey

With a unique blend of over 20 years of telecom and contact center software expertise, I've discovered my true calling: leveraging AI to revolutionize communication. My career has been defined by a relentless pursuit of innovation and a passion for solving complex business challenges through technology.

Drawing from my deep experience with industry giants like LogMeIn, Nice, Ironbow Technologies, InsideSales.com, and Seekwell, I've had the privilege of heading projects that reshaped operations, boosted revenue, and improved processes through automation. These experiences have given me invaluable insights into the telecommunications industry and the transformative power of AI-driven solutions.

What sets me apart is my ability to bridge the gap between technical expertise and business strategy. I don't just build solutions; I create systems that drive measurable business outcomes and deliver exceptional ROI. My clients appreciate my hands-on approach, clear communication, and commitment to delivering results that exceed expectations.

Areas of Expertise

I specialize in building cutting-edge AI bots, agents, and automation systems that transform how businesses operate and communicate with their customers. My solutions are designed to be scalable, reliable, and deliver measurable business impact.

Technical Toolkit

My toolkit spans a wide range of technologies, including Cisco, Twilio, Asterisk, and cloud platforms like AWS and Azure, all seamlessly integrated with Python, Javascript, Crewai and various LLMs for robust, scalable APIs. This diverse technical background allows me to select the right tools for each unique project.

Along the way, I've honed my skills in tuning LLM models, prompt engineering, and generative AI, alongside certifications in OCI AI and Google AI. I stay at the forefront of AI advancements, continuously expanding my expertise to deliver cutting-edge solutions.