Available for Hire
AI Solutions Engineer with 20+ years building telecom and contact center systems — now shipping production AI: agents, RAG, multi-tenant SaaS, and conversational platforms.
Roles I'm Targeting
Full-time positions where AI engineering meets real-world communication infrastructure. Open to remote or Utah-based, with select consulting engagements considered.
Why Me — The Telecom ↔ AI Bridge
Most AI engineers don't understand SIP, IVR routing, contact center KPIs, or the operational reality of voice infrastructure. Most telecom engineers don't ship LLMs. I do both.
20+ Years Telecom
- Cisco UCCE, UCCX, Finesse
- SIP, VoIP, Twilio, Asterisk
- NICE inContact CCaaS
- IVR design & call routing
- NOC operations & escalation
- Enterprise network engineering
Modern AI Engineering
- OpenAI APIs & LLM integrations
- RAG systems & vector search
- Multi-agent systems (CrewAI)
- Conversational AI (voice + SMS)
- Full-stack: Next.js, Node, Python
- Production deployment on cloud
The result: I can design an AI agent and wire it into the SIP trunk, the CRM, and the agent desktop.
Proof of Work
Companies I've built systems for, and the kinds of projects I ship today.
See the Projects page for case studies including Chatyra (AI receptionist + dispatch SaaS for home-service contractors) and the Agentic AI Chat App (Finance / Healthcare / HR multi-agent platform).
Logistics
Let's talk about your AI roadmap
Recruiters and hiring managers — the fastest path is the resume PDF and a short email. I respond within one business day.